There are four main barriers that prevent you from listening effectively. Name the four barriers and provide three examples for each. Answer: Students should name the four main barriers: physiological, psychological, environmental, and linguistic

What will be an ideal response?

Answer: Sample student response:

physiological—bodily conditions that prevent or constrain your ability to process information. Examples include headache, lack of sleep, pain, illness, hearing or visual impairments, and hunger.

psychological listening—emotional conditions or a mental state that prevents you from focusing on and absorbing a message. Examples include boredom, fear, anger, anxiety, and frustration.

environmental barriers—occur when something within the room or area where the interaction takes place interrupts your ability to concentrate. Examples can include sounds, smells, disruptions, room temperature, and lighting, among others.

linguistic barriers—happen when the verbal and/or nonverbal messages are unfamiliar to or misunderstood by the listener. Examples might include, jargon, difficult vocabulary, or slang.

Communication & Mass Media

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Examples of primary sources include newspaper accounts, reports by television journalists, and

analyses in magazines. Indicate whether the statement is true or false

Communication & Mass Media

When her boss at work turned a conversation into a sexual power play, Debbie didn't know how to respond. Her boss had made a few jokes, but had never been this blatant before

She knew it was sexual harassment, but she wondered if she had somehow communicated that this kind of talk was acceptable to her. What does research reveal about Debbie's reaction? A. Research has determined that, in many cases, the victim has actually been at fault for letting the uncomfortable behavior continue. B. Research reveals that a common, understandable first response is for a victim to blame her/himself for the harassing incident. C. Research has determined that a "blame yourself" response is healthy, but it won't do anything to stop a harasser's behavior. D. Research reveals that a victim who blames him/herself for the sexual harassment is likely to be a victim of harassment again.

Communication & Mass Media