Explain the concept of extended "I" language and how it can help soften what could be perceived as a harsh message. Give an example

What will be an ideal response?

Answer: Extended "I" language is a brief preface to a feedback statement, intended to communicate that you don't want your listener to take your message in an overly critical way. It often will take the sting out of the negative message you want to express. Examples of extended "I" language include, "I don't want you to misinterpret what I'm about to sway, because I really do care about you," or "I don't think it's entirely your fault, but I'm feeling frustrated when I experience…."

Communication & Mass Media

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Which of the following is true of operational definitions and behavioral descriptions?

A. They generally require fewer words. B. They maximize the potential for shared meaning. C. They reduce precision and clarity. D. They show that the speaker is not being cautious with extremes.

Communication & Mass Media

Which of the following was not mentioned in your text as a challenge to ethical behavior?

A) overwork B) dilemmas C) n-step theory D) cross-cultural ethics E) virtual organizations

Communication & Mass Media