According to the social information processing model, people are satisfied with their jobs to the extent that they can build meaningful social relationships with their co-workers

Employee empowerment is a central concept to improving customer service

Indicate whether the statement is true or false

Which of the following is true of countertrade?

A. The governments of developing nations sometimes insist on a certain amount of countertrade. B. Countertrade is a means of structuring an international sale when conventional means of payment are cost-effective. C. Nonconvertibility is an advantage for exporters. D. Nonconvertibility implies that the exporter will be paid only in his or her home currency. E. Most exporters desire payment in a currency that is not convertible.