Which of the following best describes what would be returned by a query with the following criteria?WHERE CustomerLastName LIKE 'T%'

A) All customer last names with a T in them
B) All customer last names that have a T and a percent sign
C) All customer Last Names that start with T
D) None of the above

C

Business

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If your audience is expecting to hear from you, and the bad news is not a surprise, what organizational approach will benefit the message?

A) Goodwill B) Persuasive C) Indirect D) Casual E) Direct

Business

CRM software is useful because customer information is most likely:

A) shared with competitors B) available to many people in the company C) stored locally on the salesperson's computer D) updated automatically by the CRM provider E) changed only with the approval of a supervisor

Business