Emoticons were developed by e-mail, blog, and chat-room users to take the place of
A) verbal and visual codes
B) visual and vocal codes.
C) verbal and vocal codes.
D) all three codes but equally.
B
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Despite performing better than the other members of the marketing team during the previous three financial quarters, Alma was not provided with a sufficient amount of supportive feedback
Since she thrives whenever her manager backs her, this lack of support made Alma feel underappreciated.What should the manager do in this situation? a. Make feedback frequent b. Make feedback timely c. Make feedback appropriate d. Make feedback specific
Evaluating the coherence of a small group presentation involves five areas including
A) the number of sources cited. B) nonverbal communication, such as body movement, voice, and gestures. C) clear references to the group. D) use of note cards.