In the __________ decision-making method, group members voice their feelings and opinions, but the final decision is made by the boss or leader

Listeners may experience __________ if they are overwhelmed by a flood of complex details presented by a speaker

a. psychological distractions b. factual distractions c. semantic distractions d. physiological distractions

Which of the following is NOT a major stage in the unresolved conflict style?

A. Feeling of relief or resolution B. Conflict re-emerges C. Decreased relationship commitment D. Unresolved conflict or grievance E. Stronger demands for change and apology