In a drawing, a single vertical line is placed among a group of slanted lines. This effect, which is so basic that babies as young as three months respond to it, is called

People who often watch soap operas are likely to believe that amnesia, extramarital affairs, and mysterious disappearances occur more often than they actually occur in real life. A likely explanation for this finding is that

a. familiarity influences availability. b. these events are actually underreported by the media. c. frightening events are more likely to be handled by deductive reasoning. d. they are overusing the crystal-ball technique.

A help-desk operator's performance at Chips and Bytes Computer Company is evaluated by assessing the number of calls he takes on any given day. The other aspects of his job (e.g., customer satisfaction) are not included. The resulting performance measure would be considered a(n)

a. Actual criterion b. Ultimate criterion c. Contaminated criterion d. Deficient criterion