________ is the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants

Which of the following is NOT mentioned in the text as a reason people typically cannot answer a survey question?

A) They may not be informed. B) They may not remember. C) They may not be able to articulate certain types of responses. D) All of the selections represent a reason people typically cannot answer a survey question. E) B and C

After training and development takes place, what comes next in the international human resource management process?

A) contribution to organizational effectiveness B) performance appraisal C) compensation and benefits D) labor relations