Effective telephone calls include a three-point introduction: addressing the person you are calling by name, identifying yourself and your affiliation, and ________.
a. "winging" the rest of the introduction to sound more human
b. letting the other person begin discussion of the main points
c. sharing e-mail addresses in case the phone call gets interrupted
d. giving a brief explanation of your reason for calling
d. giving a brief explanation of your reason for calling
You might also like to view...
While incorporating a central selling feature in an application message, two to four paragraphs are normally insufficient for supporting evidence
Indicate whether the statement is true or false
In Griffith v. Clear Lakes Trout, Griffith grew trout for Clear Lakes; the parties got into a dispute over what were "market size" trout, as Clear Lakes wanted larger fish. The court held that:
a. since both parties had agreed for 3 years that "market size" was 12 to 16 ounces, Clear Lakes was liable for breach of contract when it tried to change the definition of "market size" b. since there was no written definition of "market size," Clear Lakes was not liable for breach of contract c. since there was a written contract specifying "market size" as 12 to 16 ounces, Clear Lakes was liable for breach of contract d. Griffith did not have a case because there was never a contract between the parties e. the parties' previous dealings were insufficient to show agreement