The upscale suburban mall has many trendy chic boutique

Jones & Company, a major retail chain across the United States, offers a wide range of consumer goods such as clothing, furniture, home appliances, cosmetics, jewelry, and food. Jones & Company is best described as a ________

A) supermarket B) department store C) specialty store D) pop-up store E) category killer

The manager's ability to deal with conflict between work-teams becomes increasingly important because _____

a. conflict exists in every situation b. typical organizations cannot handle conflict c. a large amount of the manager's time is spent in resolving conflict d. conflict is unproductive e. departmental boundaries must be maintained