Switching between PowerPoint views help you review your presentation's design, content, and organization.

What is the second step in logical troubleshooting?

A) Establish a theory of probable cause (question the user). B) Test the theory to determine the cause. C) Establish a plan of action. D) Identify the problem.

If you can get from one class to a second class by following the arrows in a class hierarchy, the second class is called a ____ of the first class.

A. superclass B. subclass C. derived class D. child class