Which of the following strategies is based on analyzing the work to be done, including its associated current processes and the level of effectiveness and resources required?

a. Outsourcing governance process
b. Smart sourcing
c. Outsourcing contract
d. Service-level agreement

b. Smart sourcing
The critical component to obtaining successful results from any outsourcing activity is executive level understanding and support for a smart sourcing strategy. Smart sourcing is based on analyzing the work to be done, including its associated current processes and the level of effectiveness and resources required, and then determining the best way to do that work in the future, whether with internal employees, onshore or offshore outsourcing firms, or some combination.