When trying to manage anxiety, which of the following should you remember about the audience?
A. The audience wants to hear a good speech.
B. The audience can't tell you are as nervous as you feel.
C. The audience probably isn't listening anyway.
D. The audience wants to hear a good speech and the audience can't tell you are as nervous as you feel.
E. none of these choices
Answer: D
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A) Explication B) Description C) Evaluation D) Comparison and contrast
Which of the following suggestions can improve goal setting for conflict management?
a. analyze the relationship you have with the person and that person's conflict style b. familiarize yourself with the physical environment where the conflict occurs c. control your tendency toward verbal aggressiveness d. appreciate the relief that follows working through a productive conflict situation