Business planning is a process of making decisions that guide the firm in both the short and the long term

While it provides a more accurate assessment of an applicant's job-related personality characteristics, the ______ has been criticized as being overly subjective and more prone to interviewer bias. In addition, its format can cause legal trouble because some questions may be unrelated to the job.

Fill in the blank(s) with the appropriate word(s).

As many organizations have cut costs and streamlined their organizational design to respond better to customer needs, decision-making authority has been pushed down to the lowest levels in the organization

Indicate whether the statement is true or false