Tupperware was able to actually decrease turnover by building relationships with sales consultants through what form of communication?

Which of the following statements about the differences between individual and group life insurance is CORRECT?

A) Employees or members are individual policy owners. B) Each person within a group chooses the amount of insurance they want or need. C) Individuals pay less than employees or members pay for group insurance. D) The cost of group life insurance is generally lower than individual insurance."

Making other people feel important is an honest relationship-building tactic because ________

A) most workers need a daily dose of flattery to keep going B) making others feel important is part of most job descriptions C) approximately 95 percent of workers are narcissists D) every worker in an organization has a contribution to make