The escrow holder acts in the capacity of:

________ focuses on the analysis of individual data on prospects and customers to develop marketing strategies to acquire and retain customers and drive customer behavior

A) Permission marketing B) Customer value management C) Behavioral targeting D) Customer relationship management E) Terminal marketing

If a model can be applied successfully by people in all areas and levels of an organization, it is said to possess the trait of:

A) Capability. B) Ease of use. C) Flexibility. D) Realism.