The Department of Real Estate

Kelly Andrews owns a company that makes office furniture. Recently, a favorable article was written about Kelly's company in a business magazine, and as a result, Kelly has seen a spike in his orders

Although Kelly is grateful for the additional orders, he is worried about one thing. An increase in activity means that his firm must handle more service requests and paperwork and contend with more customers, stakeholders, and vendors. Kelly knows that if he doesn't handle this increased activity properly, the workmanship of his products could decline. The day-to-day challenge of firm growth that this example illustrates is ________. A) quality control B) price stability C) capital constraints D) benchmarking E) cash flow management

Most of us listen autobiographically—hearing everything from our point of view rather than the other person's perspective

Indicate whether the statement is true or false