The term _____ was coined in light of fiascoes such as the Bay of Pigs Invasion to describe a process where members bow to peer pressure and fail to voice their useful but sometimes contradictory opinions

a. grouphate
b. laissez-faire
c. consensus decision-making
d. groupthink

Answer: d

Communication & Mass Media

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In communicating, we use two major signal systems. What are they?

A) semaphore and Morse code B) verbal and nonverbal C) linguistic and semantic D) figurative and metaphorical

Communication & Mass Media

The most speculative phase of the planning process is known as ________

A) goals B) brainstorming C) tactics D) building consensus E) objectives

Communication & Mass Media