Active and critical listeners realize that the point of the person's speaking is not to present a perfect appearance or delivery but to share ideas and arguments.

When you work in a group, you are more likely to be satisfied with a decision you help to make

Indicate whether this statement is true or false.

When you use testimony in a speech, it is acceptable either to paraphrase or to use a direct quotation.

Answer the following statement true (T) or false (F)