The fear of misinterpreting, inadequately processing, and/or not being able to adjust psychologically to messages sent by others is called listener apprehension

Listeners may experience __________ if they are overwhelmed by a flood of complex details presented by a speaker

a. psychological distractions b. factual distractions c. semantic distractions d. physiological distractions

According to Hofstede's research, which of the following is a typical value of a masculine culture?

a. Caring for the less fortunate b. Traditional roles for men and women c. Building relationships is more important than the task d. Being sensitive toward others