The conflict strategies people choose are influenced by all of the following except

A) family history.
B) the goals they wish to achieve.
C) their communication competence.
D) their educational level.

D

Communication & Mass Media

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When editing the company newsletter, Janet includes the anniversaries of all the traditionally married

couples, but omits the anniversaries of the office's same-sex couples' commitment ceremonies. Janet's behavior can be described as A) sexist. B) racist. C) heterosexist. D) ageist.

Communication & Mass Media

__________ is a method of rapidly viewing a work to determine what is covered and how.

a. Validating b. Authorizing c. Skimming d. Double-checking

Communication & Mass Media