__________ refers to the type of language and phrasing a speaker uses and the effect it creates

Which of the following is not a conflict escalator listed in the textbook?

A. Punctuation B. Projection C. Intensification D. Unethical behavior

Relational moments in groups are usually geared toward accomplishing the goals of __________

A. leadership emergence and task completion B. identity management and altercasting C. self-discovery and self-awareness D. leadership emergence and role emergence E. none of the above