________ is a dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desires and for which the outcome is perceived to be both uncertain and important

If you write a letter to decline the offer of a job,

A) use the direct format. B) use an indirect format. C) do not use email. D) follow the AIDA plan. E) explain why, in detail, you are not accepting the position.

The decision of the Supreme Court of Canada in Whitten v. Pilot, stands as legal authority for which of the following propositions?

A) That punitive damages may be awarded against the person insured who breaches the duty of utmost good faith owed to an insurance company. B) That an insurance company can lawfully refuse to pay a claim where it has reasonable grounds for suspecting that the insured was responsible for the loss. C) That an insurance company may face severe penalties where it breaches the duty of good faith owed to an insured. D) That an insurance company is not a trustee for the insured. E) That an airline is liable for all damages their passengers incur if there is a plane accident