When speakers squeeze and relax their muscles while waiting for their turn to speak, without calling attention to what they are doing, it reflects a strategy of coping with nervousness referred to as

Which of the following is NOT on the Desensitization Hierarchy

for Speaking Anxiety? a. You are talking to your best friend in person. b. You are beginning to speak. c. You are practicing your speech in private. d. You have to introduce yourself to a new acquaintance. e. You are in the audience as your friend begins a speech.

The values-driven management of relationships between an organization and the publics that can affect its success is known as

A) values-added public relations B) values-driven public relations C) the dynamic approach to public relations D) reputation management E) relationship building