E-procurement benefits include each of the following except
A) reducing the number of suppliers.
B) ensuring delivery on time, every time.
C) ease of internal and external integration.
D) improving information flow and management.
C
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Which of the following resources would be a good fit for a firm pursuing a low-cost provider strategy?
a. the innovative capability to bypass value chain activities needed by its rivals b. the customer service expertise to make its products more appealing to customers c. the expertise to manage its value chain more cost-effectively than its rivals can d. the technology to add unique features to its products
Jack is a sales professional who is employed in an auto dealership. At the beginning of every year, he and his supervisor determine objectives for Jack together, which are tied to corporate objectives
One of the objectives is related to customer satisfaction. Jack always remains in contact with customers to whom he sold cars even after six months following the sale. His performance appraisal partially depends on the results of a customer satisfaction survey. What kind of performance appraisal system does this auto dealer use? A) trait B) comparison C) behavioral D) goal-oriented