People turn around to face the door when they enter an elevator. This behavior is observed although there are no formal rules. This is an example of a(n) ________

Rights under a contract are delegated and duties are assigned

Indicate whether the statement is true or false

The three major elements of Caterpillar Inc.'s learning infrastructure include

A) governance. B) a learning technology infrastructure. C) an alignment strategy. D) all of the above.