Mary processes employee statistics to obtain a meaningful understanding of her organization. The data that she derives by processing becomes information

Which of the following is true?

A. The volatility skew for equities is much more pronounced now than it was in 1985 . B. The volatility skew for equities has a positive gradient C. The volatility skew for equities is consistent with the Black-Scholes-Merton model. D. The volatility skew for equities is similar to that for foreign currencies.

After receiving poor service at the same restaurant on three different occasions, Andrea developed a negative attitude about the restaurant. Andrea's attitude was the result of ________

A) emotional intelligence B) cognitive dissonance C) conditioning D) poor restaurant choices