The interactive components of a video kiosk can be similar to that of the Web

For which procedure are customers presented with a new product and are observed for, or asked for, their reaction?

a. perceptual mapping b. Kano method c. concept testing d. conjoint analysis

The residual claimants' view of equity holders argues that the interests of equity holders come before all other stakeholders of the firm in receiving payment

Indicate whether the statement is true or false