Which of the following steps is to be followed to avoid common practice pitfalls?

The retired high school principal addressed students at their graduation, spelling out

the formula for success he had deduced from what students said whenever they came back to visit. "Truly successful people," he told them, "are animated by hard work, dedication, and generosity." The general purpose underlying his speech is to _____. A) inform B) critique C) persuade D) celebrate

The ________ model of communication maintains that both people in a conversation are simultaneously sources and receivers.

A. action B. transaction C. interaction D. reaction