Which of the following is a guideline for effective emotional listening?
a) Focus the conversation on yourself.
b) Try to solve the other person's problems.
c) Empathize with the other person.
d) Interrupt when you have questions.
Answer: c
Communication & Mass Media
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Immediacy behaviors such as head nods and leaning forward are often involved in what listening stage?
a. remembering b. understanding c. responding d. selecting
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"Do you understand what I've just asked you to do?" is an example of a(n) __________
a) paradigm b) paraverbal message c) anomaly d) metamessage
Communication & Mass Media