Statements made by sellers that are opinions, and that attempt to put their goods in the best light possible are not warranties, but are known as:

Persuasive advertising becomes ________ advertising when a company directly or indirectly compares its brand with one or more other brands

A) informative B) reminder C) attack D) covert E) institutional

Tammy's boss has asked her to take on a project in addition to her regular work. One of Tammy's first thoughts, according to expectancy theory, is "________"

A) Do I really have time to take on another project? B) How much time will this project take? C) What's in it for me? D) What are the odds that if I expend effort on the project my performance will be satisfactory to the boss?