Researching what customers believe and know about a company or product will assist public relations professionals develop corporate social responsibility messages that are communicated in a ______ voice.

Which statement is true about inductive arguments?

A. They may take on either generalized or hypothesis conclusions. B. They are based on logical necessity. C. If you accept their proposition, you must also accept the conclusion. D. An inductive argument is based on what is, not probability of what could be.

During a brainstorming session, Gracie asked for clarification of one of George’s solutions to the problems at hand. Gracie was violating which rule of brainstorming?

A. don’t evaluate ideas B. don’t clarify ideas C. encourage zany ideas D. expand on others’ ideas