The__________provides the behavioral setting where service encounters take place

A) facility location
B) service process and job design
C) servicescape
D) value chain model

C

Business

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Ronaldinho Trading Co. is required by its bank to maintain a current ratio of at least 1.75, and its current ratio now is 2.1. The firm plans to acquire additional inventory to meet an unexpected surge in the demand for its products and will pay for the inventory with short-term debt. How much inventory can the firm purchase without violating its debt agreement if their total current assets equal $3.5 million?

A) $0 B) $777,777 C) $1 million D) None of the above

Business

Keeping the brand in a customer's mind during off-seasons is most likely a goal of ________ advertising

A) reminder B) attack C) informative D) covert E) competitive

Business