Occurrence Reporting method yields the highest percentage of reportable incidents.

Managers striving to become better communicators must accomplish which of the following task?

a. Encode so that they can be better understood b. Decode so that they can better understand c. Both of the above d. None of the above

Effective project teams tend to have _______ levels of relationship conflict that ______ toward the end of the project

a. high, decreases b. high, increases c. low, increases d. low, decreases