The longer and higher the shot, the _______ the movement appears

Every time Alex discusses the project with Walter, he talks about how several attempts have been made to begin it within the last five years and that they all failed. Which ineffective self-disclosure technique is Alex demonstrating?

a. disclosing on your feelings, not just the facts b. being descriptive, not judgmental c. focusing on the past, not the present d. adapting to the person and context e. being sensitive to the others' reactions

Member satisfaction is highest under which type of leader?

A. Authoritarian B. Democratic C. Laissez-faire D. Task-oriented