It may appear that __________ communication is the best method to use when maintaining and enforcing boundaries, yet remember that communication __________ involves flexibility and strategy

Attending to technical and human problems caused by a crisis is known as

A) crisis communication. B) crisis management. C) image management. D) humanitarianism. E) persuasion.

During their group meeting, Jenny talked too much in an overly forceful way so that no one else had a chance to speak. What disruptive behavior is Jenny displaying?

a) Nonparticipant b) Texter c) Loudmouth d) Interrupter e) Whisperer