Escrow instruction are drawn by:

After reading a magazine, Reese, a manager, realizes that active listening is an important leadership behavior. She decides to read further about it and attends a workshop to increase her knowledge. However, in the workshop, Reese is told that the workshop can only facilitate or teach. If Reese were to incorporate these skills into her daily life, she must consciously make an effort to listen actively. In this scenario, Reese is faced with a situation that requires leadership development through _____.

a. education b. self-awareness c. mentoring d. self-discipline

Office Depot is a click-and-mortar company. Which of the following is LEAST likely to be an advantage that Office Depot has over click-only competitors?

A) Office Depot is a known name with greater financial resources. B) Office Depot has a large, established customer base. C) By offering online marketing, Office Depot offers customers more options. D) Customers can find a local store and check its available stock online. E) Office Depot focuses on large accounts through its online presence and small businesses through its retail stores.