Explain why it is important for organizations to meet the needs of internal customers, the employees
What will be an ideal response?
When organizations are good at meeting internal customer needs such as good communication and respectful working environment employee morale will be higher. If employees feel their roles are appreciated and their input is valued, the business will run more smoothly and external customers will be more satisfied with their experiences.
You might also like to view...
All of the following are features of HMOs EXCEPT
A) gatekeepers B) extensive choice of providers C) prepaid services D) co-pays
Which of the following theories discusses three relationships: effort—performance relationship, performance—reward relationship, and rewards—personal goals relationship?
A) goal-setting theory B) self-efficacy theory C) equity theory D) expectancy theory E) self-determination theory