The patient in the figure has been tested for allergies using a(n) ________ test.

A cold compress will transfer heat from the body through ________

Fill in the blank(s) with correct word

You are an HIM manager and must address a conflict between two of your employees. When you meet with the employees, you know that it is important to ______.?

A) Make assumptions that will help you better understand the situation B) Discuss the situation in terms of the processes involved rather than focusing on the personal aspects of the situation C) Interrupt with questions to seek clarification while each employee is sharing his or her side of the situation D) Consider how you personally, as the manager, should have done things differently