You are dispatched to a residence at 2:00 AM for an elderly man with shortness of breath. The patient tells you that he was suddenly awakened with the feeling that he was smothering. You note dried blood on his lips. The patient tells you that he has some type of "breathing problem," for which he uses a prescribed inhaler and takes a "heart pill." You should suspect:

When is it appropriate to use a less diligent screening process for new clientele?c

a. When they are referrals from existing clients b. When you will be seeing them in their home c. When they are responding to an advertisement d. When you will be seeing them in the evening

In ________, management will involve employees in safety activities and discussions on safety and health issue policies

a. pharmacies facing OSHA sanctions b. hospital as opposed to retail pharmacies c. highly successful and effective organizations d. retail as opposed to hospital pharmacies