A transformational leader is one who

a. changes from free rein to participative.
b. helps people and organizations make positive changes.
c. converts poor performance into good performance.
d. changes from autocratic to participative.

b

Business

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________ service packages are of the one-size-fits-all variety

A) Unique B) Selective C) Restricted D) Generic E) Constricted

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Providing leadership and building relationships is part of the ________ role of management

A) effectiveness B) interpersonal C) economic D) informational E) decisional

Business