The way we say something is called:

Aisha laughs and smiles when she talks, stands close to other group members in a relaxed posture, and always uses direct eye contact. What characteristic of nonverbal communication is she using?

a) Kinesics b) Nonverbal immediacy c) Spontaneity and provisionalism d) Territoriality e) Social distance

Which of the following is an effective specific purpose statement?

A) I want 25% of listeners to donate blood. B) I want my listeners to know the five key principles of maintaining good health. C) I want my listeners to laugh. D) Donate blood. E) Big business gets all the breaks.