Kaplan and Norton developed a report that presents an integrated view of success in the organization called

To prove that one is substantially limited in the major life activity of working, he or she must show he or she is:

A. unable to perform his or her job. B. permanently disabled. C. unable to perform the majority of jobs. D. unable to perform a class of jobs.

You're preparing an internal blog post about this year's annual company picnic. The message is generally positive, but you need to say that—unlike past picnics—the event will not be catered

What approach is best for conveying mildly disappointing information such as this in the context of a positive message? Indicate whether the statement is true or false.