Two days after a call, you realize that you forgot to document that you checked a patient's blood glucose prior to him refusing transport and signing the refusal form. At that time, you did contact medical direction and provide this information to the doctor, prior to him authorizing the patient to refuse. Which one of the following is now your best course of action?
A) Complete a new refusal and return to the patient's residence to have him re-sign the refusal form.
B) Add an addendum to the report with the correct information, current date, and the EMT's initials.
C) Report the error to the State Department of the Emergency Medical Services.
D) Disregard the mistake since the patient was not transported to the hospital and medical direction was aware of the blood glucose reading.
B
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Payment receipts show the ____________ for the patient's visit
a. total accounting activity b. payment c. balance owing d. copayment due
If the medical office disagrees with the rejection reason listed on the EOB, it should:
a. disregard the EOB. b. call the claims administrator to discuss the claim. c. resubmit the claim. d. bill the patient for the claim.