The education, training, and experiences of individual employees that provide value to an organization is known as:

The tendency of people to comply with a second, lesser request after refusing a larger one is called the __________ technique

a) low-ball b) door-in-the-face c) foot-in-the-door d) bait-and-switch

Before the 2008 Olympic games in Beijing, China, a laboratory was set up to make sure that athletes competing as females were, in fact, female!

Indicate whether this statement is true or false.