Hasty generalizations occur when there are insufficient cases presented to warrant the claim

Which of the following is a barrier to effective listening?

A) avoiding difficult listening situations B) concentrating on main ideas, not details C) considering the topic or speaker interesting D) criticizing the message instead of the speaker E) adjusting to distractions

The process of attending to some aspects of communication and disregarding others as we listen refers to __________

a. hearing b. selecting and organizing c. interpreting d. responding e. remembering