Which of the following is not true about quality costs?
a. Lost sales resulting from quality problems would be classified as external failure costs.
b. If a company is doing a good job in prevention activities, appraisal costs should be minimal.
c. It is generally less expensive if a defective good is shipped to a customer than if the defect is detected prior to shipment.
d. Generally, if a company devotes resources to prevention, its appraisal, internal failure and external failure costs should decline.
c
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The promisee is the contracting party who agrees to confer performance for the benefit of the third person
Indicate whether the statement is true or false
Swapping or sharing music on the Internet:
A) first gained widespread popularity with the advent of Napster. B) was upheld by U.S. courts, which meant Napster was able to remain in business. C) was first made possible with the use of B2C files. D) cannot be traced so people cannot be prosecuted.