Group performance appraisals are becoming more important in the U.S. business community, since teams are increasingly common in the workplace. As a manager, how would you appraise a team and its members in order to improve performance?
What will be an ideal response?
Answer: Team performance should be based upon:
1. the performance of the team as a unit
2. each individual's contribution to the team.
To evaluate team performance, managers must measure the overall performance of the team as a whole. Measuring the quality or quantity of the team's outcome is the most applicable way to evaluate the performance. Team members are the best sources for identifying and developing team level criteria.
In order to evaluate individual contributions, managers must have clear performance criteria relating to traits, behaviors, or outcomes. Behavioral measures are the most appropriate for determining the individual members' contributions, since they are most easily understood by team members and those who interact with the team. Going to team members to help develop criteria encourages their participation in selecting measures that they feel they can directly influence.
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Based on what you have learned from this video, leadership is universal, and what works in one culture will work in all cultures.
a. true b. false
The supply chain perspective on technology suggests that:
a. network externalities are more likely to exist at the retail level than at the end-user level. b. creative destruction is more likely to apply among categories of adopters at the end-use level than elsewhere in the supply chain. c. supply and demand ultimately determine prices, just as in more conventional markets. d. incremental innovations are more likely to occur at the supplier level of the supply chain, while more radical innovations are likely to occur at the end-user level. e. although actual end-user behavior may not have changed significantly, major innovations at higher levels in the supply chain (i.e., at the level of suppliers) can be characterized as revolutionary.