Which of the following is NOT listed as a suggestion for completing the back matter?

A. Glossary
B. Index
C. Appendix
D. Abstract

Answer: D

Communication & Mass Media

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While the term ________ is used to refer to whether listeners find you believable, ethos refers to their

broader judgments about your character. Fill in the blanks with correct word

Communication & Mass Media

A company realized that its employees were misinformed about a certain issue in the organization. The management asked the HR manager to address the employees and clarify the misconception

In order to clarify the employees' thinking and persuade them to accept the new thoughts, which type of persuasive presentation should the HR manager follow? a) Refutatio b) Call to action c) Promote change d) Reinforcement

Communication & Mass Media