List five ways in which a speaker can project an image of competence

What will be an ideal response?

Articulate your words clearly and use correct grammar and pronunciation.  Be up to
date.  Indicate your qualifications.  Speak with confidence.  Be fluent.

Communication & Mass Media

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Explain face and facework, and how preventative facework and corrective facework apply to interpersonal communication

What will be an ideal response?

Communication & Mass Media

Which of the following is an example of a violent crisis?

a. fire b. product tampering c. drought d. insider trading

Communication & Mass Media